Hillsborough County
David Gee, Sheriff
Tampa, FL
  • Inmate Accounts and Canteen


    Canteen

    Commissary (Canteen) orders are available to inmates housed at the Hillsborough County Jail. Aramark Correctional Services, a private contractor, currently provides this service. An inmate’s personal account cannot be discussed with anyone except the inmate and he/she is provided with the means to request information on their account. Canteen deliveries are made twice during the week. Inmates may be restricted from ordering certain items due to medical or disciplinary restrictions.

    iCare

    You may order care packages to send to an inmate in the Hillsborough County Jail by clicking on the link below or calling 1-877-615-3296. Care packages are limited to one per week and are contingent upon any restrictions the inmate may have.




    Money

    All money is received and deposited in an inmate’s individual account upon entry to the facility. These funds may be used for purchasing commissary items and expenses incurred (initial per diem fee, medical care, or any property damage caused by the inmate). To place funds on an inmate account, you may send a money order with the inmate’s name and booking number on it to:

    Aramark
    P.O. Box 891124
    Tampa, FL 33689

    Please include the purchaser’s full name and address. Do not write anything else on the money order or include any other items in the envelope. Money orders may take up to four days to process. You may also deposit funds in an inmate’s account by using “TOUCHPAY”. Please read below for more information.


    Fund an Inmate Account
    Fast and Convenient Ways
    24-Hour / 7 Days a Week Account Funding 
    Using Visa / Mastercard * Debit Card * Electronic Check or Cash (At Kiosk only)

     

    You must have the information below to fund an account:

    • Facility Locator No. 233619
    • Hillsborough County, FL
    • Inmate Booking No.
    • Inmate Name:

    3 Easy Ways to fund an account: 

    Kiosk Telephone Internet
    Located in the front lobby at Orient Road Jail,
    Falkenburg Road Jail,
    and Video Visitation.
    1. Call 1-866-232-1899 (Toll Free) 1. Go to http://payments.touchpaydirect.net
      2. Have available Visa / MasterCard (credit or debit)
    or personal checking
    account information
    2. Have available Visa / MasterCard
    (credit or debit) or personal checking account information
      3. Follow voice prompts 3. Follow on-screen prompts
      4. Completed transactions will
    receive a confirmation number.
     
     4. Completed transactions will
    receive a confirmation number.
        5. you need to have an email address for receipt.


    There is a convenience fee to use this system


    Billing and Checking account statements will show either Touchpay Direct or Correctional Payment Services as payee.
     
    All deposits made to an inmate account will first satisfy any outstanding debts, including fees incurred during previous incarcerations. Any amount of the deposit remaining after that will then be available for canteen purchases.

    If you have any questions, you can contact our Inmate Account Provider, Aramark, Monday through Friday, 8 a.m. through 3 p.m. at (813) 626-8800.
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