Hillsborough County
Chad Chronister, Sheriff

Job Details

Master Control Operator (Falkenburg Road Jail)

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Job Title

Master Control Operator (Falkenburg Road Jail)

Pay Scale

$16.29-$28.93 Hourly; $33,883.20-$60,174.40 Yearly

Starting Salary

$16.29 Hourly; $33,883.20 Yearly

Job Schedule (Subject to Change)

Non-standard hours including nights, weekends, and holidays.

Job Location (Subject to Change)

Falkenburg Road Jail




Twelve-month probationary period

Job Overview

Perform duties operating and monitoring electronic security, fire, and safety support, two-way radio, and telephone systems in a control center within a detention facility.

Job Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
  • Operate telephone and radio systems to transmit and receive information concerning detention center activities.
  • Monitor and respond to emergency communications signals and provide assistance and support as required.
  • Operate computerized electronic surveillance system to monitor operational status; facilitate the movement of inmates, staff, and visitors within the complex; and to conduct building security checks.
  • Maintain facility operation status boards, incident logs, and equipment operation status logs; prepare work orders as required.
  • Respond to telephone and radio calls and transmit requests for assistance or information to the appropriate area.
  • Provide authorized information to private citizens and public agencies concerning inmates.
  • Report known information to superiors and initiate emergency actions as required.
  • Perform other related duties as required.

Knowledge, Skills, and Abilities

  • Working knowledge of the use and operation of radio, electronic surveillance, and telephone communication equipment.
  • Working knowledge of operation center systems, operational capability, and facility's security procedures.
  • Working knowledge of emergency procedures.
  • Ability to monitor and interpret surveillance video system.
  • Ability to operate multi-line telephone, multi-channel radio systems and computers.
  • Ability to follow oral and written instruction.
  • Ability to communicate effectively during emergencies.
  • Ability to prepare and maintain logs and records.
  • Ability to work effectively with others.
  • Ability and willingness to work shift schedules.

Minimum Qualification(s)

Note: Applicants must meet the following requirement(s) to be considered minimally qualified for the job.
A high school diploma or possession of a GED certificate; and
Six months of experience in operating radio communications equipment.
Preferred Qualification
Ability to multi-task.

Additional Requirements

  • Depending on area of assignment, incumbents may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
  • No visible tattoos on face. Tattoos on hands, neck, or arms must be covered with white, black, or neutral colored covering.
  • No illegal drug sale within lifetime.
  • No illegal drug use within the past 36 months. No marijuana use within the last 24 months.
  • No felony convictions within lifetime.
  • No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
  • Prior military personnel must not have a dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
  • Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks, medical evaluation, and drug screening.

Benefit Information

Benefits include but are not limited to:
  • Medical, Dental, Vision, and Life Insurance coverage
  • Florida Retirement System and Deferred Compensation
  • Paid time off including sick, vacation, and holiday time
  • Employee Assistance Program
  • Short and Long Term Disability Insurance
  • Employee incentives for educational degrees and bilingual (Spanish) abilities
  • Tuition reimbursement
  • Paid training
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