Hillsborough County
Chad Chronister, Sheriff
  • Inmate Accounts and Canteen



    Commissary (Canteen) orders are available to inmates housed at the Hillsborough County Jail. Aramark Correctional Services, a private contractor, currently provides this service. An inmate’s personal account cannot be discussed with anyone except the inmate and he/she is provided with the means to request information on their account. Canteen deliveries are made twice during the week. Inmates may be restricted from ordering certain items due to medical or disciplinary restrictions.


    You may order care packages to send to an inmate in the Hillsborough County Jail by clicking on the link below or calling 1-877-615-3296. Care packages are limited to one per week and are contingent upon any restrictions the inmate may have.



    All money is received and deposited in an inmate’s individual account upon entry to the facility. These funds may be used for purchasing commissary items and expenses incurred (initial per diem fee, medical care, or any property damage caused by the inmate). You may deposit funds in an inmate’s account by using “TOUCHPAY”. Please read below for more information.
    Fund an Inmate Account
    Fast and Convenient Ways
    24-Hour / 7 Days a Week Account Funding 
    Using Visa / Mastercard * Debit Card * Electronic Check or Cash (At Kiosk only)

    You must have the information below to fund an account:

    • Facility Locator No. 233619
    • Hillsborough County, FL
    • Inmate Booking No. ( EX: 2018-00000,  Should be entered without dashes as: 201800000 )
    • Inmate Name:

    3 Easy Ways to fund an account: 

    Kiosk Telephone Internet U.S. Mail
    Located in the front lobby at Orient Road Jail,
    Falkenburg Road Jail,
    and Video Visitation.
    1. Call 1-866-232-1899 (Toll Free) 1. Go to https://www.gtlfsonlinepay.com/portal/# 1. Complete money order with inmate name and booking number.
      2. Have available Visa / MasterCard (credit or debit)
    or personal checking
    account information
    2. Have available Visa / MasterCard
    (credit or debit) or personal checking account information
    2. Include the sender's name and address.
      3. Follow voice prompts 3. Follow on-screen prompts 3.Mail to:
    P.O. Box 891124
    Tampa, FL 33689
      4. Completed transactions will
    receive a confirmation number.
     4. Completed transactions will
    receive a confirmation number.
        5. you need to have an email address for receipt.  

    There is a convenience fee to use this system

    Billing and Checking account statements will show either Touchpay Direct or Correctional Payment Services as payee.
    All deposits made to an inmate account will first satisfy any outstanding debts, including fees incurred during previous incarcerations. Any amount of the deposit remaining after that will then be available for canteen purchases.

    If you have any questions, you can contact our Inmate Account Provider, Aramark, Monday through Friday, 8 a.m. through 3 p.m. at (813) 626-8800.
  • Sheriff Chad Chronister
    Sheriff Chad Chronister
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